Frequently Asked Questions

Answers to the most common questions students ask us before getting started.

We Have Answers

How do I get started with Ratel Stack?
Getting started is simple. Reach out to us via WhatsApp, call us directly, or fill in the contact form on this website. We will schedule a free initial consultation - usually within 24-48 hours - where one of our advisors will learn about your goals and walk you through how we can help. There is no commitment required at that stage.
What documents do I need to prepare?
The exact documents vary depending on your destination country and the programme you are applying for. In general, you should have your academic transcripts, a copy of your passport, and any language test results (such as IELTS, TOEFL, or equivalent) ready. During your consultation, your advisor will give you a personalised document checklist based on your specific situation.
How long does the process take?
Timelines vary depending on your destination, the programme intake, and the complexity of your visa application. University applications typically take 2-6 months, while student visa processing can take anywhere from 2 weeks to 3 months depending on the country. We always advise starting as early as possible - your advisor will give you a realistic timeline during the initial consultation.
Do you help with visa applications?
Yes. Visa and immigration support is one of our core services. We assist with student visa applications and residence permits for Sweden and other European countries, including document preparation, application review, biometrics guidance, and interview coaching. If a visa is refused, we also help with refusal appeals and re-applications.
What scholarships can I apply for?
We cover a wide range of scholarship opportunities, including government-funded scholarships (such as the Swedish Institute Scholarships), university-specific merit awards, EU-funded programmes (such as Erasmus+), and private foundation grants. During your consultation, we assess your eligibility and match you with the most realistic funding opportunities for your profile.
How much does your service cost?
Your initial consultation is completely free. Beyond that, our services are priced based on the level of support you need - from single-service packages to comprehensive end-to-end programmes. We believe in transparent, upfront pricing with no hidden fees. Contact us to receive a personalised quote based on your specific requirements.

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